Privacy Policy

How VoIP Coach Ltd collects, uses and protects your personal data.

Last updated: April 2026

Who we are

VoIP Coach Ltd is a limited company registered in England and Wales (Company Number: 16568200). Our registered address is 3 Oak Grove, Fornham St. Martin, Bury St. Edmunds, England, IP31 1TH.

We provide end-user training on Voice over IP telephone systems and software. You can contact us at jenny@voipcoach.co.uk or by calling 07766 001532.

What data we collect

When you submit an enquiry via the contact form on this website, we collect the following personal data:

  • Your name
  • Your company name
  • Your email address
  • Your phone number (if provided)
  • Any information you include in your message

We do not collect any data automatically. This website does not use cookies, tracking scripts, or analytics tools.

How we use your data

We use the information you submit solely to respond to your enquiry and discuss your training requirements. We do not use your data for marketing purposes without your explicit consent.

How we store your data

Enquiries submitted via the contact form are delivered to our email inbox. We may retain records of correspondence on secure, password-protected devices for the purpose of managing our client relationships. We do not share your personal data with any third parties except where required by law.

Your rights

Under UK GDPR you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to our use of your data

To exercise any of these rights, please contact us at jenny@voipcoach.co.uk.

Third party services

Our contact form is powered by JotForm. When you submit a form, your data is processed by JotForm in accordance with their privacy policy, available at jotform.com/privacy. We have configured JotForm to forward submissions to our email address only.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.

Contact

If you have any questions about this privacy policy or how we handle your data, please contact us at jenny@voipcoach.co.uk.